When a customer service call is described as "Kafkaesque" and "hellish," you pretty much know how it's going to go down before even taking a listen. But in case you haven't heard the condescending, tedious call that's lit up the Internet, here it is:
Originally published on Tue July 15, 2014 10:10 am
Should you be watching your mailbox for a check from Citigroup?
The banking giant says it will pay out $2.5 billion to provide "consumer relief" to help settle charges brought against it by the U.S. Justice Department. The government said Monday that "defects" in Citi's mortgage securities had fueled the financial crisis that triggered the Great Recession.
Kurdish security forces, the peshmerga, have taken over two major oil fields near Kirkuk, in northern Iraq. The fields have the potential to put billions of dollars into the coffers of the Kurdish regional government.
But there's a hitch: Even if the Kurdish government has control of the oil, it doesn't necessarily mean it can export it — thanks to the Baghdad government and the U.S.
Installing solar panels on a house to generate electricity often costs $20,000 or more, and many homeowners have turned to leasing programs to avoid those upfront costs. But most leases are for 20 years, and that can present problems if someone wants to sell the house before the lease is completed.
Peter Auditore of El Granada, Calif., was happy with the leased solar panels he installed a few years back. When he decided to sell, he found a buyer who also appreciated the environmental benefits of solar panels. But then there was a hitch just as the sale was about to go through.
Citigroup has agreed to pay $7 billion to settle claims that it committed fraud when it sold mortgage-backed securities in the years leading up to the financial crisis. Most of the money will be paid to the U.S. Treasury, but some will be used to provide mortgage relief to struggling homeowners.