We all have examples of when conflict resolution goes wrong, we yell at the customer service representative at the credit card company, or the cashier snaps at you for bringing 12 items into the "10 items or fewer" checkout lane.
But we know, or we should know, that unpleasant conflict can be handled more adeptly. A former Milwaukee radio host is adapting a conflict resolution model for law enforcement to help people in other fields better manage these situations.
Lake Effect's Mitch Teich interviews education analysts Paul Hill and Michael Casserly.
The time of transition continues in Milwaukee Public Schools. The state’s largest school district is looking for a new superintendent after the announcement earlier this year that Gregory Thornton is leaving to run the public school system in Baltimore.
Though Wisconsin adopted the Common Core Standards three years ago, recent debate has reignited the discussion over how to measure academic standards, school accountability, charter schools, and even real estate.