About 30 years ago, when my father’s class from Milwaukee’s old North Division High School got together for their 50th reunion, they enjoyed it so much they decided to keep on meeting annually. They elected my dad their class president, a post he held for many years until his advancing Parkinson’s kept him from attending the annual get-togethers. Every year he would prepare a speech that was really an essay, looking backward over the decades, and memorializing those who had died in the intervening months.
We all have examples of when conflict resolution goes wrong, we yell at the customer service representative at the credit card company, or the cashier snaps at you for bringing 12 items into the "10 items or fewer" checkout lane.
But we know, or we should know, that unpleasant conflict can be handled more adeptly. A former Milwaukee radio host is adapting a conflict resolution model for law enforcement to help people in other fields better manage these situations.
Lake Effect's Mitch Teich interviews education analysts Paul Hill and Michael Casserly.
The time of transition continues in Milwaukee Public Schools. The state’s largest school district is looking for a new superintendent after the announcement earlier this year that Gregory Thornton is leaving to run the public school system in Baltimore.